:root{--bg: #0f172a;--surface: #1e293b;--surface-2: #243449;--border: #334155;--border-soft: #2a3a52;--text: #e2e8f0;--text-dim: #94a3b8;--text-faint: #64748b;--accent: #10b981;--accent-dim: #059669;--ok: #10b981;--watch: #f59e0b;--at-risk: #f97316;--breached: #ef4444;--danger: #ef4444;--radius: 12px;--radius-sm: 8px;font-family:ui-sans-serif,system-ui,-apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif;color-scheme:dark}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{background:var(--bg);color:var(--text);font-size:14px;line-height:1.45;-webkit-font-smoothing:antialiased}a{color:inherit;text-decoration:none}button{font-family:inherit}.app-shell{min-height:100%;display:flex;flex-direction:column}.header{position:sticky;top:0;z-index:20;display:flex;align-items:center;gap:20px;height:60px;padding:0 20px;background:#0f172aeb;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);border-bottom:1px solid var(--border)}.brand{display:flex;align-items:center;gap:10px;font-weight:700;font-size:16px;letter-spacing:.2px;white-space:nowrap}.brand-dot{width:10px;height:10px;border-radius:50%;background:var(--accent);box-shadow:0 0 10px var(--accent)}.nav{display:flex;gap:4px;margin-left:8px}.nav a{padding:7px 14px;border-radius:var(--radius-sm);color:var(--text-dim);font-weight:500;transition:background .12s,color .12s}.nav a:hover{color:var(--text);background:var(--surface)}.nav a.active{color:var(--text);background:var(--surface-2)}.header-right{margin-left:auto;display:flex;align-items:center;gap:12px}.main{flex:1;width:100%;max-width:1280px;margin:0 auto;padding:24px 20px 48px}.page-head{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:20px;flex-wrap:wrap}.page-title{font-size:22px;font-weight:700;margin:0}.page-sub{color:var(--text-faint);font-size:12.5px}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius)}.card-pad{padding:18px}.card-title{font-size:13px;font-weight:600;text-transform:uppercase;letter-spacing:.6px;color:var(--text-dim);margin:0 0 14px}.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:14px;margin-bottom:22px}.stat{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px 18px}.stat-label{color:var(--text-dim);font-size:12px;text-transform:uppercase;letter-spacing:.5px}.stat-value{font-size:30px;font-weight:700;margin-top:6px;line-height:1}.stat-value.accent{color:var(--accent)}.stat-value.warn{color:var(--at-risk)}.stat-value.danger{color:var(--danger)}.badge{display:inline-flex;align-items:center;gap:6px;padding:3px 10px;border-radius:999px;font-size:12px;font-weight:600;line-height:1.6;white-space:nowrap;border:1px solid transparent}.badge:before{content:"";width:7px;height:7px;border-radius:50%;background:currentColor;opacity:.9}.badge.neutral{background:var(--surface-2);color:var(--text-dim);border-color:var(--border)}.badge.neutral:before{display:none}.risk-ok{color:var(--ok);background:#10b9811f;border-color:#10b98159}.risk-watch{color:var(--watch);background:#f59e0b1f;border-color:#f59e0b59}.risk-at_risk{color:var(--at-risk);background:#f973161f;border-color:#f9731659}.risk-breached{color:var(--breached);background:#ef444421;border-color:#ef444466}.sev-low{color:var(--text-dim);background:var(--surface-2);border-color:var(--border)}.sev-medium{color:var(--watch);background:#f59e0b1f;border-color:#f59e0b59}.sev-high{color:var(--at-risk);background:#f973161f;border-color:#f9731659}.sev-critical{color:var(--breached);background:#ef444421;border-color:#ef444466}.status-open{color:var(--watch);background:#f59e0b1f;border-color:#f59e0b59}.status-acknowledged{color:#38bdf8;background:#38bdf81f;border-color:#38bdf859}.status-resolved{color:var(--ok);background:#10b9811f;border-color:#10b98159}.esc-count{display:inline-flex;min-width:22px;justify-content:center;padding:1px 7px;border-radius:999px;font-weight:700;font-size:12px;background:var(--surface-2);color:var(--text-faint)}.esc-count.hot{background:#ef444429;color:var(--breached)}.health-pill{position:relative;display:inline-flex;align-items:center;gap:8px;padding:6px 12px;border-radius:999px;font-size:12.5px;font-weight:600;border:1px solid var(--border);cursor:default}.health-pill .dot{width:9px;height:9px;border-radius:50%}.health-ok{background:#10b9811f;border-color:#10b98166;color:var(--ok)}.health-ok .dot{background:var(--ok);box-shadow:0 0 8px var(--ok)}.health-degraded{background:#f59e0b1f;border-color:#f59e0b66;color:var(--watch)}.health-degraded .dot{background:var(--watch);box-shadow:0 0 8px var(--watch)}.health-unknown{background:var(--surface-2);color:var(--text-dim)}.health-unknown .dot{background:var(--text-faint)}.health-tooltip{position:absolute;top:calc(100% + 8px);right:0;min-width:190px;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius-sm);padding:10px 12px;box-shadow:0 12px 30px #00000073;opacity:0;pointer-events:none;transform:translateY(-4px);transition:opacity .12s,transform .12s;z-index:30}.health-pill:hover .health-tooltip{opacity:1;transform:translateY(0)}.health-tooltip .row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:3px 0;color:var(--text);font-weight:500}.dep-up{color:var(--ok)}.dep-down{color:var(--breached)}.health-tooltip .meta{margin-top:6px;padding-top:6px;border-top:1px solid var(--border);color:var(--text-faint);font-size:11px;font-weight:400}.btn{display:inline-flex;align-items:center;gap:7px;padding:8px 14px;border-radius:var(--radius-sm);border:1px solid var(--border);background:var(--surface);color:var(--text);font-size:13px;font-weight:600;cursor:pointer;transition:background .12s,border-color .12s}.btn:hover{background:var(--surface-2);border-color:#3f516b}.btn-primary{background:var(--accent);border-color:var(--accent);color:#042f1f}.btn-primary:hover{background:var(--accent-dim);border-color:var(--accent-dim)}.btn-ghost{background:transparent}.btn-sm{padding:5px 11px;font-size:12px}.chips{display:flex;flex-wrap:wrap;gap:8px}.chip{padding:6px 13px;border-radius:999px;border:1px solid var(--border);background:var(--surface);color:var(--text-dim);font-size:12.5px;font-weight:600;cursor:pointer;transition:all .12s}.chip:hover{color:var(--text);border-color:#3f516b}.chip.active{color:var(--text);background:var(--surface-2);border-color:var(--accent)}.chip .chip-count{margin-left:6px;color:var(--text-faint)}.table-wrap{overflow-x:auto;border:1px solid var(--border);border-radius:var(--radius);background:var(--surface)}table{width:100%;border-collapse:collapse;font-size:13px}thead th{text-align:left;padding:12px 16px;color:var(--text-dim);font-size:11.5px;font-weight:600;text-transform:uppercase;letter-spacing:.5px;border-bottom:1px solid var(--border);white-space:nowrap;background:var(--surface);position:sticky;top:0}thead th.sortable{cursor:pointer;-webkit-user-select:none;user-select:none}thead th.sortable:hover{color:var(--text)}th .sort-ind{color:var(--accent);margin-left:4px}tbody td{padding:12px 16px;border-bottom:1px solid var(--border-soft);vertical-align:middle}tbody tr:last-child td{border-bottom:none}tbody tr.clickable{cursor:pointer;transition:background .1s}tbody tr.clickable:hover{background:var(--surface-2)}.mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12.5px}.dim{color:var(--text-dim)}.faint{color:var(--text-faint)}.gate{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(1100px 500px at 50% -10%,rgba(16,185,129,.08),transparent),var(--bg)}.gate-card{width:100%;max-width:380px;background:var(--surface);border:1px solid var(--border);border-radius:16px;padding:30px 28px;box-shadow:0 30px 80px #00000080}.gate-brand{display:flex;align-items:center;gap:10px;font-weight:700;font-size:18px;margin-bottom:6px}.gate-sub{color:var(--text-dim);font-size:13px;margin-bottom:22px}.field-label{display:block;font-size:12px;font-weight:600;color:var(--text-dim);margin-bottom:7px}.input{width:100%;padding:11px 13px;border-radius:var(--radius-sm);border:1px solid var(--border);background:var(--bg);color:var(--text);font-size:14px;outline:none;transition:border-color .12s,box-shadow .12s}.input:focus{border-color:var(--accent);box-shadow:0 0 0 3px #10b98126}.gate-actions{margin-top:18px}.gate-actions .btn{width:100%;justify-content:center}.gate-hint{margin-top:16px;font-size:11.5px;color:var(--text-faint);line-height:1.5}.banner{display:flex;align-items:center;gap:10px;padding:11px 15px;border-radius:var(--radius-sm);margin-bottom:18px;font-size:13px;font-weight:500}.banner-error{background:#ef44441a;border:1px solid rgba(239,68,68,.4);color:#fca5a5}@keyframes shimmer{0%{background-position:-400px 0}to{background-position:400px 0}}.skeleton{background:linear-gradient(90deg,var(--surface) 25%,var(--surface-2) 50%,var(--surface) 75%);background-size:800px 100%;animation:shimmer 1.3s infinite linear;border-radius:6px;height:14px}.skeleton-row{height:44px;border-radius:var(--radius-sm);margin-bottom:8px}@keyframes spin{to{transform:rotate(360deg)}}.spinner{width:18px;height:18px;border-radius:50%;border:2px solid var(--border);border-top-color:var(--accent);animation:spin .7s linear infinite;display:inline-block}.center-pad{display:flex;align-items:center;justify-content:center;gap:10px;padding:48px;color:var(--text-dim)}.empty{padding:40px 20px;text-align:center;color:var(--text-faint)}.refresh-meta{display:inline-flex;align-items:center;gap:7px;color:var(--text-faint);font-size:12px}.live-dot{width:7px;height:7px;border-radius:50%;background:var(--accent);animation:pulse 2s infinite}@keyframes pulse{0%,to{opacity:.4}50%{opacity:1}}.detail-grid{display:grid;grid-template-columns:1fr 1.3fr;gap:18px;align-items:start}@media(max-width:900px){.detail-grid{grid-template-columns:1fr}}.detail-header{display:flex;flex-wrap:wrap;align-items:center;gap:12px;margin-bottom:20px}.detail-header h1{font-size:22px;margin:0}.kv{display:grid;grid-template-columns:auto 1fr;gap:8px 18px;font-size:13px}.kv dt{color:var(--text-dim)}.kv dd{margin:0;text-align:right}.timeline{position:relative;padding-left:22px}.timeline:before{content:"";position:absolute;left:6px;top:4px;bottom:4px;width:2px;background:var(--border)}.tl-item{position:relative;padding-bottom:18px}.tl-item:last-child{padding-bottom:0}.tl-item:before{content:"";position:absolute;left:-22px;top:3px;width:14px;height:14px;border-radius:50%;background:var(--surface);border:2px solid var(--text-faint)}.tl-item.tl-active:before{border-color:var(--accent);background:#10b98133}.tl-item.tl-done:before{border-color:var(--accent);background:var(--accent)}.tl-item.tl-overdue:before,.tl-item.tl-breached:before{border-color:var(--breached);background:#ef444433}.tl-stage{font-weight:600}.tl-meta{color:var(--text-dim);font-size:12px;margin-top:2px}.tl-due{font-size:12px;margin-top:3px}.chat{display:flex;flex-direction:column;gap:12px;max-height:560px;overflow-y:auto;padding-right:4px}.bubble{max-width:78%;padding:10px 13px;border-radius:14px;font-size:13px}.bubble .meta{font-size:11px;margin-bottom:4px;opacity:.85;display:flex;gap:8px;flex-wrap:wrap}.bubble .subject{font-weight:600;margin-bottom:3px}.bubble .body{white-space:pre-wrap;word-break:break-word}.bubble.inbound{align-self:flex-start;background:var(--surface-2);border:1px solid var(--border);border-bottom-left-radius:4px}.bubble.outbound{align-self:flex-end;background:#10b98129;border:1px solid rgba(16,185,129,.4);border-bottom-right-radius:4px}.bubble.outbound .meta{color:#6ee7b7}.esc-list{display:flex;flex-direction:column;gap:12px}.esc-item{border:1px solid var(--border);border-radius:var(--radius-sm);padding:13px 14px;background:var(--surface-2)}.esc-item .top{display:flex;align-items:center;gap:8px;margin-bottom:6px;flex-wrap:wrap}.esc-reason{font-weight:600;flex:1;min-width:120px}.esc-times{font-size:11.5px;color:var(--text-faint);display:flex;gap:14px;flex-wrap:wrap}.esc-details{margin-top:8px;background:var(--bg);border:1px solid var(--border);border-radius:6px;padding:8px 10px;font-family:ui-monospace,monospace;font-size:11.5px;color:var(--text-dim);white-space:pre-wrap;word-break:break-word;max-height:160px;overflow:auto}.back-link{display:inline-flex;align-items:center;gap:6px;color:var(--text-dim);font-size:13px;margin-bottom:14px;font-weight:500}.back-link:hover{color:var(--text)}.section-stack>*+*{margin-top:18px}